Terms and Conditions of Sale

RETURN POLICY

 We hope you are completely satisfied with your L’Edoné purchase, however if you do wish to return an item you may do so up to 10 days from the date of receipt for a refund. Please note that the cost of returning the item to us is your responsibility. Please email us at info@ledoneitaly.com and we give you all the details you need. In all cases, the item must be returned to us in its original condition and packaging, with all labels intact, including protective sticker. Item must not have been washed or altered in any way. Please we recommend keeping a record of the tracking details; it is the customer’s responsability until the return reaches our warehouse. If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level. This returns policy does not affect your statutory rights. In every country apart from Italy shipping cost is 20 euro per order. Delivery time is about 4/ 5 business days Please allow extra shiptime during sale times and holiday season Shipments outside of the EU may be subject to import duties, which are the responsability of the recipient.  

Privacy

We are totally committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you Your Consent We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. If you do not wish to continue to receive marketing from us and/or selected third parties you should opt-out by on our website.

Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity - a credit check is not performed and your credit rating is unaffected.

Transfers of your Information

Unfortunately, the transmission of information via the Internet is not completely secure. We will do our best to protect your personal data, but cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Terms of sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. You must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

GENERAL CONDITIONS

Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices. By using the Services, you are agreeing to all of the Terms of Service, may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.